65
Net Promoter Score
Avg Score: 9.1 / 10
98%
Feel Welcome & Included
90%
Receive High Value
96%
Make Effort to Attend
82%
Value Being in Forum
Promoters
Detractors
Event Programming
Event Mix: Do We Have the Right Number?
Chapter Membership Size
Engagement & Governance
Focus Areas & Member Contributions
Top Priorities (% of Respondents)
1
76%
2
37%
3
29%
4
25%
5
24%
Willingness to Contribute
Day-Chair an Event
59%
Suggest Speakers / Venues
37%
Serve as Chapter Officer
29%
Host at Home or Business
25%
Present at Boardroom Lunch
25%
What We Heard
What Members Love
- Quality of people and genuine, caring community
- Inclusive culture for members and spouses/partners
- Breakfast of Champions, dine-arounds, and retreats
- Strong communication (newsletter, calendar, WhatsApp)
- Recruiting high-caliber new members
What Members Want More Of
- Business-focused and "only in YPO" programming
- Structured ways to connect beyond existing circles
- Better onboarding and integration for new members
- Clearer chapter vision and governance transparency
- Connections to the broader YPO regional/global network